Everything you need to know before running Discover Network or Bulk Install — what your devices need, and how to fix the most common issues yourself using built-in Windows tools.
What this feature does
Discover Network scans your local network from an already-enrolled device (the relay) and finds other devices on the same network that don’t have AssetGullak installed yet. Bulk Install then pushes the AssetGullak agent to selected devices (targets) over your local network — no need to log into each machine individually. Two devices are involved in every deployment:- Relay — an AssetGullak device you already have installed and running. It does the scanning and pushes the installer to other machines.
- Target — the device you want to install AssetGullak onto.
v1 scope
This feature currently supports Windows-to-Windows deployment only:| Supported | |
|---|---|
| Relay running Windows | ✅ |
| Target running Windows | ✅ |
| Relay running macOS/Linux | ❌ (not yet) |
| Target running macOS/Linux | ❌ (not yet — install manually for now) |
Requirements
On the relay device
- Windows 10 or 11
- AssetGullak agent already installed and showing Online
- Connected to the same local network as your target devices
On the target device
- Windows 10 or 11
- Connected to the same local network as the relay
- Network profile set to Private (not Public)
- File and Printer Sharing turned on
- A local (or domain) account with Administrator rights, with a real password set (accounts with no password cannot be used)
- WinRM (Windows Remote Management) enabled
Account requirements (the credentials you provide during Bulk Install)
- Must be a real account on the target device, not your own computer
- Must have local Administrator rights on the target
- Must not be a Microsoft account (outlook.com / hotmail.com / live.com sign-in) — use a local Windows account instead
- If the target is not part of a company domain (a standalone “workgroup” machine), leave the domain field blank — the system will automatically figure out the right format for you
Setup checklist (run once per target device)
Run these on the target device, in an elevated (Run as Administrator) PowerShell window:Using"*"trusts all hosts, which is fine for testing on a private network. For a production office network, replace"*"with your specific target IP or subnet.
Troubleshooting
”Device not appearing in Discover Network results”
The scan only shows devices that look like valid Windows install targets — routers, printers, and other network gear are filtered out automatically. Run on the target:”SMB auth failed” / “Access is denied”
This means the connection reached the target, but the username/password was rejected. Most common cause: the account has no password set.LocalAccountTokenFilterPolicy registry key (see setup checklist, step 4) hasn’t been set on the target. This is required for any admin account other than the literal built-in “Administrator” account.
To test manually and see the exact Windows error message:
”unreachable_port_445” or connection times out
Port 445 (used for file sharing) isn’t reachable on the target.- Confirm the target’s network profile is Private, not Public
- Confirm File and Printer Sharing is turned on (see setup checklist)
- Confirm both devices are actually on the same network/subnet
- Check for third-party antivirus/firewall software that may be blocking the connection independently of Windows’ own firewall
Install reports success, but the device never shows up in your dashboard
This usually means the install itself worked, but something after that didn’t complete. Check the target directly:WinRM / remote execution errors
Symptom: errors mentioning “WinRM,” “the client cannot connect,” or “the WinRM client cannot process the request.” Enable WinRM on the target if you haven’t already:Antivirus blocking the install
Some antivirus software may flag or quarantine the installer, since it’s a new executable being copied over the network and used to create a system service — a pattern antivirus tools watch closely. If a device shows the file was copied but the service was never created:- Check Windows Security → Virus & threat protection → Protection history on the target for a blocked/quarantined item around the time of install
- If found, add an exclusion for
C:\Program Files\AssetGullak\or contact your IT/security team to allowlist the AssetGullak installer
Quick reference — all commands in one place
Run on the target (once, before first deployment):Still stuck? Contact support with the output of whichever diagnostic command above matches your issue — it’ll help us resolve it much faster.