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Assets are your physical inventory — laptops, monitors, furniture, anything with a purchase date and (usually) a warranty. A device and an asset are related but separate: a device is the software agent’s view of a machine (what’s installed, how it’s performing); an asset is the inventory view (what you paid, who has it, when the warranty runs out). They can be linked together from either side.

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The Assets list

Asset tag, name, category, who it’s assigned to, status, warranty expiry (shown in red if expired or within 30 days), and a link to the device it’s paired with, if any.

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Status and what each one means

An asset moves through a lifecycle, and every transition is recorded with context — not just “status changed,” but why.
StatusMeaning
ActiveIn use, operational
MaintenanceBeing serviced or repaired
StorageNot currently in use, stored safely
FaultyMalfunctioning or broken
RetiredEnd of life, no longer in use
ScrappedDisposed of or destroyed
LostCannot be located
Changing an asset’s status asks for details specific to where it’s going — this is what makes the asset’s history actually useful later, rather than just a list of dates:
Vendor/service provider, cost, expected return date, and an RMA or work order number — everything you’d want on hand if you’re following up on a repair.
Where it physically is (e.g. “Shelf B3, Server Room 2”).
What replaced it, if anything — the replacement’s asset tag.
How it was disposed of (recycled, sold, donated, destroyed), a certificate or e-waste receipt number, and — if sold — the recovered value.
Whether it was lost or stolen, a police report number if stolen, and its last known location.
Every status change also has an optional free-text note, on top of the structured fields above.

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Asset detail

Purchase date, purchase price, warranty status, current assignment, linked device (if any), and notes. The Assignment history tab shows every person this asset has been assigned to over time, most recent first.

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Warranty & Asset Age policies

Two policy types watch assets specifically rather than devices — Warranty Expiry flags anything with a warranty ending soon, Asset Age flags anything older than a threshold you set. See Policies & Compliance for how these evaluate; both show up in Alerts like any other violation, just without a device status badge since there’s no device attached.

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Reports

The on-demand Asset Export and Maintenance Export reports pull directly from this data — the maintenance report specifically surfaces every transition into Maintenance status, with the vendor/cost/RMA details above as real columns. See Reports.