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A department is a team within your company — Engineering, Finance, Sales. Unlike locations, departments aren’t tied to a physical place: your Engineering department might have people at three different offices, all in the same department. Devices, assets, and employees can each be assigned a department, the same way they can be assigned a location — the two are independent, and most things in the product can be filtered or scoped by either one.

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What departments are used for

  • Scoping policies — target “all devices in Finance” regardless of which office they’re in
  • Scoping roles — limit an IT Admin’s access to just their own department
  • Filtering and reporting
  • Grouping in bulk import — the Department column in an import file matches against your existing department names (see Bulk Import)

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Adding a department

Under Organisation → Locations, switch to the Departments tab, and click Add department. A department only needs a name — there’s no address or timezone the way locations have, since a department isn’t a physical place.

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Editing or removing a department

Each department has an overflow menu (⋮) with Edit and Delete, same as locations. Renaming updates the name everywhere it’s referenced. If a department still has devices, assets, or employees assigned to it, reassign them first before deleting.
  • Locations — the other way to group your organisation, independent of team
  • Employees - track the people you assign devices and assets to
  • Bulk Import — department names in an import file must exactly match an existing department here