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A location is a physical office or site — a headquarters, a branch office, a warehouse. Devices, assets, and employees can each be tied to a location, which is what lets reports, policies, and permissions work at a “which office” level instead of only company-wide.

What locations are used for

  • Scoping policies — a policy can target “all devices at Gurgaon Office” instead of your whole fleet
  • Scoping roles — an IT Operator’s access can be limited to a specific location, so they only see and manage what’s actually theirs
  • Filtering and reporting — device, asset, and employee lists can all be filtered by location
  • Grouping in bulk import — the Location column in an asset or employee import file matches against your existing location names (see Bulk Import)

Adding a location

Under Organisation → Locations, click Add location.
FieldRequired?Notes
NameYese.g. “Mumbai Office” — this is the name used everywhere else in the product, including in bulk import matching
AddressNoStreet address
CityNo
StateNo
CountryNo
TimezoneNoUsed for relative timestamps and scheduling shown to people at that location
There’s no limit on how many locations you can add.

Editing or removing a location

Each location has an overflow menu (⋮) with Edit and Delete. Renaming a location updates its name everywhere it’s referenced — you don’t need to re-link devices or employees. If you’re removing a location that still has devices, assets, or employees assigned to it, check with your team first — reassign anything important before deleting to avoid losing that context.
  • Departments — the other way to group your organisation, independent of physical location
  • Employees - track the people you assign devices and assets to
  • Bulk Import — location names in an import file must exactly match an existing location here